PLEASE READ THE CONDITIONS

⚠️WHEN YOU MAKE AN ORDER YOU AGREED TO ALL THE CONDITIONS BELLOW.

24H LIVE ARRIVAL WARRANTY ON CORAL AND INVERTEBRATES.

UPS EXPRESS LIVE ANIMALS

INTERNATIONAL SHIPPING EU

DELIVERY DAYS: TUESDAY, WEDNESDAY OR THURSDAY!

We are offering international shipping for the following countries:

International Live Animal Shipping EU – Tuesday to Thursday via UPS Express 

Belgium, Denmark, France, Luxembourg, Netherlands, Poland, Czech Republic, Hungary, Austria

€39.95

Bulgaria, Estonia, Finland, Greece, Ireland, Italy, Croatia, Latvia, Lithuania, Malta, Romania, Sweden, Slovakia, Slovenia, Spain, Cyprus. Portugal

€49.95

International Live Animals Shipping EU via UPS Express from €500.01

for free

⚠️AQUA DRAGON CAN NOT BE HELD RESPONSIBLE FOR ANY DELAYS IN THE DELIVERY, NOR CAN AQUA DRAGON BE HELD ACCOUNTABLE FOR ANY DAMAGE COUSED BY LATE DELIVERY OR WRONGFUL HANDLING OF THE PARCEL BY THE COURIER.

⚠️IT IS A RESPONSIBILITY OF THE RECEIVER TO ENSURE UPS CAN DELIVER THE PARCEL.
ANY DAMAGE OR CLAIM THAT OCCURS WHEN UPS CANNOT DELIVER THE PARCEL WILL BE DENIED.

⚠️IF THE RECEIVER REFUSES TO ACCEPT THE PARCEL, ANY RIGHT TO MAKE A CLAIM WHIT AQUA DRAGON IS DENIED.

⚠️SHIPPING WITH UPS IS BOOKED AS A SERVICE BY AQUA DRAGON ON BEHALF OF THE COSTUMER.

⚠️SHIPPING COSTS DO NOT INCLUDE INSURANCE. ANY INSURANCE IS TO BE ARRANGED BY THE RECIPIENT.

⚠️IF YOU LIVE IN A REMOTE AREA THE DELIVERY TIME CAN BE UP TO 48 HOURS OR MORE!  IN THIS CASE THE SHIPPING IS AT YOUR OWN RISK. AQUA DRAGON OR UPS CAN NOT BE HELD RESPONSIBLE FOR ANY DAMAGES OR LOSSES CAUSED BY DELIVERY DELAYS.

⚠️IT IS THE RECIPIENT’S RESPONSIBILITY TO INFORM AQUA DRAGON ABOUT ANY LOCAL HOLIDAYS, CLOSING DAYS OR ANY OTHER CIRCUMSTANCES THAT MIGHT INFLUENCE ON THE DELIVERY OF THE ORDER.

Please note that all prices refer to a first delivery attempt. If you are unable to accept the delivery on the first delivery attempt, you will have to pay a surcharge of €20 for the further delivery attempts.  

Please also note that after the second delivery attempt, a complaint or revocation are excluded. This also applies to a refusal of acceptance. 

⚠️CLAIMS

ALL CLAIMS FOR DOA OR MISSING CORALS/ANIMALS MUST BE SUBMITTED TO [email protected] or WhatsApp +4915229492787 ON THE SAME DAY THE ORDER IS RECEIVED.

⚠️EVERY CLAIM OF DOA MUST BE SUPPORTED BY PICTURES OF: 
⚠️EACH CORAL/ANIMAL IN THE UNOPENED SHIPPING BAG WITH WATER                                         ⚠️EACH DEAD CORAL/ANIMAL OUTSIDE THE BAG, LAID ON A LID OF THE BOX YOU RECEIVED IT IN.

⚠️ONCE THE CORAL/ANIMAL IS PLACED IN YOUR TANK, THE RESPONSIBILITY IS TRANSFERRED AND AQUA DRAGON CAN NOT BE HELD RESPONSIBLE FOR ANY LOSSES THAT MIGHT BE THE RESULT OF THE ACCLIMATISATION PROCESS, WATER PARAMETERS, POSITIONING, FLOW OR LIGHTING CONDITIONS ETC.

⚠️SHIPPING COSTS ARE NOT REIMBURSED.

Czech Republic 🇨🇿 Denmark 🇩🇰 Netherlands 🇳🇱 Poland 🇵🇱 Belgium 🇧🇪 Greece 🇬🇷 France 🇫🇷 Estonia 🇪🇪 Finnland 🇫🇮  Hungary 🇭🇺 Italy 🇮🇹 Luxemburg 🇱🇺 Romania 🇷🇴 Slovakia 🇸🇰 Slovenia 🇸🇮 Spain 🇪🇸 Sweden 🇸🇪 Irland 🇮🇪 Bulgaria 🇧🇬 Malta 🇲🇹 Cyprus 🇨🇾 Croatia 🇭🇷 Latvia 🇱🇻 Lithuania 🇱🇹 Portugal 🇵🇹